Introductionss
SOFFLIX (PVT) Ltd ("SOFFLIX HR", "we", "us", "our") is committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard information when you use our HR software platform and website.
Data We Collect44
We collect information you provide directly to us, including:
- Account registration data (name, email, company)
- Employee records entered into the platform by your organization
- Usage data and analytics (pages visited, features used)
- Communication records (support tickets, emails)
- Payment information (processed by our payment provider, not stored by us)
How We Use Your Data
We use the information we collect to provide, maintain, and improve our services, process transactions, send administrative communications, and comply with legal obligations. We do not sell your personal data to third parties.
Data Security
We implement industry-standard security measures including AES-256 encryption at rest and TLS 1.3 in transit. Access to personal data is restricted to authorised personnel on a need-to-know basis. We conduct regular security audits and penetration tests.
Data Retention
We retain personal data for as long as your account is active or as needed to provide services. Upon account termination, we retain data for 90 days before permanent deletion unless a longer retention period is required by law.
Third-Party Services
We use trusted third-party providers for payment processing, cloud hosting, and analytics. These providers are contractually bound to process data only on our instructions and in accordance with this Privacy Notice.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@sofflixhr.com. We will respond within 30 days.